Privacy Policy

Last updated: November 6, 2026

Tups is built to respect your privacy. The app requires no account and no sign-in, shows no ads, and does not track you across other apps or websites. Its practice features work offline; buying, restoring purchases and the update check need an internet connection. We collect only the data described below to operate and improve the app.

Tups is developed by Batuhan Toyhan, based in Türkiye, who is responsible for the processing described here (the “data controller”). You can reach us at support@tupstheapp.com.

01Information We Collect

1.1 Information you provide

• App settings, presets and practice history: Your preferences, settings, saved presets and Practice Tracker history are stored locally on your device. We do not receive them. Usage analytics (below) may record that you used a feature, for example that a preset was saved, but never the preset itself or its name.
• Shared presets: When you share a preset, its settings are packed into the link itself, after the “#” sign. Browsers do not send that part of a link to our website; our preset page reads it on your device and sends it nowhere, and we do not store shared presets. Anyone who has the link can open and forward the preset, and a shared link cannot be withdrawn, so please keep personal information out of preset names. The app you use to send the link handles it under its own policy.
• Survey: When you first open the app, it asks one question about your musical life (for example, which instruments or roles you play). If you’d rather not say, choose “Other”. If the question wasn’t answered there, and in versions before 3.1, the app may ask it after you start a trial or buy Tups Pro, where you can skip it. Your answer is sent with the usage analytics collected via Firebase Analytics, tied to a random app ID, and stored with your record at RevenueCat. It is not linked to your name or email, and we use it only to understand who uses Tups and to improve the app.
• Purchases: The app does not require an account. Subscriptions and the one-time Lifetime purchase are processed by Apple or Google. We do not collect or store your payment card details. Through RevenueCat we receive your purchase status and history (such as trials, renewals, cancellations and refunds) and a random app-user identifier, to manage your Pro access and “Restore Purchases.”
• Emails: If you write to us, we receive your email address and whatever you include, and use them only to answer you.

1.2 Automatically collected information

• Usage analytics: Which features are used and how (for example, which tuplet or tempo was chosen), tied to a random app ID, via Firebase Analytics. The advertising identifier is not collected.
• Crash reports: Crash logs, with the app and system version, device model and a random installation ID, to identify and fix technical issues, via Firebase Crashlytics.
• Device information: Basic device data (OS version, device model) for compatibility and diagnostics.
• Update check: The app downloads a small public file from our website to tell you when a new version is available. The request carries no identifier or app data; as with any website, our hosting provider processes your IP address and request details to deliver the file.

02How We Use Your Information

• Provide, maintain, and improve the Tups app
• Manage subscriptions, Lifetime purchases, and restore purchases
• Diagnose and fix crashes and performance issues
• Develop new features and enhancements
• Understand which instruments and roles are part of our users' musical lives (survey)
• Answer your emails

03Legal Bases (EEA/UK Users)

Where the GDPR or UK GDPR applies, we process data on these bases: performance of a contract (providing and restoring your purchase), our legitimate interests (fixing crashes, keeping the service secure and improving the app), and your consent where the law requires it. Under Türkiye's Personal Data Protection Law No. 6698 (KVKK), the corresponding grounds are the performance of a contract, our legitimate interests and, where required, your explicit consent. Where US state privacy laws apply, we do not sell or share personal information as those terms are defined there.

04Information Sharing

We do not sell, trade, or rent your personal information. We share data only with:

• Service providers: RevenueCat (subscription management), Firebase / Google (analytics and crash reporting), Vercel (website hosting) and our email provider, who process data on our behalf to operate the app and this website.
• Apple and Google: They process your store account and payments under their own privacy policies, independently of us.
• Legal requirements: Where required by law or to protect our rights and the safety of users.

05Data Retention

• Usage analytics: no longer than 14 months.
• Crash reports: 90 days.
• Purchase records: as long as needed to provide and restore your Pro access, including a Lifetime purchase, and afterwards only as long as the law requires.
• Survey answers: with your analytics data and your record at RevenueCat, until you ask us to delete them.
• Emails: as long as needed to answer you and keep track of your request.

Deleting the app removes what is stored on your device, but it does not delete data already held by our providers and does not cancel a subscription.

06Data Security

• Data transmitted by our service providers is encrypted using industry-standard SSL/TLS.
• Payments are handled by Apple, Google, and certified PCI-compliant processors. We never see your card details.
• We review our practices and those of our providers periodically.

07Your Rights and Choices

• Your rights: Depending on where you live, you can ask for a copy of your data, its correction or deletion, to restrict or object to its use, to receive it in a portable format, and to withdraw any consent you gave. Under KVKK you can also learn whether and why your data is processed and who receives it.
• How to ask: Write to support@tupstheapp.com. Because Tups has no accounts, we may ask for your User ID (in Settings, tap to copy) or a purchase receipt to find your records. We never ask for passwords or card details. We answer within one month (30 days for KVKK requests).
• Analytics: The app does not yet have a switch to turn analytics off. You can ask us at any time to delete the analytics data linked to your device.
• Complaints: You can complain to your data protection authority, such as your EU supervisory authority, the UK ICO or Türkiye's Personal Data Protection Authority (KVKK).

08Our Website

This website uses no cookies, no analytics and no advertising. Its fonts are served from our own site, not from a third party. Our hosting provider, Vercel, processes standard server logs (such as IP address and browser type) to deliver the pages and keep them secure.

09Children's Privacy

Tups is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

10International Users

Tups is available globally. Our service providers (such as Firebase/Google, RevenueCat and Vercel) may process data in the United States and other countries. Their data processing terms include safeguards for international transfers, such as the European Commission's Standard Contractual Clauses. You can ask us about these safeguards.

11Changes to This Policy

We may update this Privacy Policy from time to time. We will change the “Last updated” date above and, for material changes, let you know in the app. If a change needs your consent, we will ask for it first.

12Third-Party Services

• RevenueCat: subscription management. RevenueCat Privacy Policy
• Firebase (Google): analytics and crash reporting. Google Privacy Policy
• Vercel: website hosting. Vercel Privacy Policy

13Contact Us

Questions about this Privacy Policy or our data practices:

This Privacy Policy is effective as of November 6, 2026, and applies to all users of the Tups mobile application and this website.